Shipping policy
Shipping & Return Policy
Shipping Coverage
BADDIES currently ships within Egypt only.
Delivery Time
Orders are typically delivered within 1–3 days. Delivery times may vary depending on the customer’s location, courier availability, public holidays, or circumstances beyond our control.
Shipping Fees
Shipping fees are calculated based on the delivery area and will be displayed during checkout or confirmed when the order is processed.
Package Inspection
Customers are allowed to open and inspect the package in the presence of the courier before accepting it.
Please check that the received products match your order. Inspection does not include wearing, washing, using, damaging, or removing the original tags from the products.
Order Confirmation and Delivery Information
Customers are responsible for providing accurate contact details and a complete delivery address.
If an order cannot be delivered because of incorrect or incomplete information provided by the customer, the customer will be responsible for any shipping or redelivery costs.
Refused Orders
Once an order has been confirmed and shipped, the customer is responsible for receiving it.
If the customer refuses the package without a valid reason, the customer will be responsible for the original shipping and return-to-sender costs.
Repeated or unjustified refusal of confirmed orders may be treated as misuse that causes financial damage to BADDIES. We reserve the right to suspend future Cash on Delivery orders and take appropriate action where necessary.
Returns
We do not offer direct exchanges.
Customers may request a return within 14 business days from the delivery date, provided that:
- The product is unworn, unused, and unwashed.
- The product is returned in its original condition.
- All original tags and packaging remain attached and undamaged.
- Proof of purchase or the order number is provided.
The customer is responsible for all return shipping costs.
Returned products will be inspected before the return is approved. Products that have been worn, washed, used, damaged, altered, or returned without their original tags may not be accepted.
Original shipping fees and return shipping fees are non-refundable.
Reordering Another Product
If the customer would like another size, color, or product, they may return the original product according to the conditions above and place a new order.
The new order will be treated as a separate purchase, and the customer will be responsible for the shipping fees of the new order.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible and provide your order number along with clear photos or videos showing the issue.
After reviewing the case, BADDIES will provide the appropriate solution.
Contact Us
For shipping or return inquiries, please contact us through our official customer service channels and provide your order number.